Featured Insights

Insights that spark Innovation

 
Trends in Outsourced Customer Support for 2022 and Beyond
4 months ago
Blog

Trends in Outsourced Customer Support for 2022 and Beyond

Subscription Retention
5 months ago
case study

Subscription Retention

STREAMLINED VIRTUALHIRING FOR PEAK SEASON SUCCESS
5 months ago
case study

STREAMLINED VIRTUALHIRING FOR PEAK SEASON SUCCESS

Scalable Workforce Management for Global Retailer
5 months ago
case study

Scalable Workforce Management for Global Retailer

How Machine Learning is Making BPO Smarter
5 months ago
Blog

How Machine Learning is Making BPO Smarter

Enhancing eCommerce Catalog Management
5 months ago
case study

Enhancing eCommerce Catalog Management

Enhancing Agent Efficiency and Customer Satisfaction with a Decision Management System
5 months ago
case study

Enhancing Agent Efficiency and Customer Satisfaction with a Decision Management System

Boosting Lead Generation for a B2B SaaS Company Through Targeted Digital Marketing
5 months ago
case study

Boosting Lead Generation for a B2B SaaS Company Through Targeted Digital Marketing

Tech Vision 2025: What’s Next for the BPO Industry?
5 months ago
Blog

Tech Vision 2025: What’s Next for the BPO Industry?

Strengthening Customer Experience with Regional Language Support
5 months ago
case study

Strengthening Customer Experience with Regional Language Support

The Future of Email Marketing: Beyond the Inbox
5 months ago
Blog

The Future of Email Marketing: Beyond the Inbox

Boosting Insurance Sales with Smarter Telesales and Customer Insights
5 months ago
case study

Boosting Insurance Sales with Smarter Telesales and Customer Insights

From Inquiry to Enrollment: A Case Study on Enhancing Conversion Rates for India’s Top EdTech Platform
5 months ago
case study

From Inquiry to Enrollment: A Case Study on Enhancing Conversion Rates for India’s Top EdTech Platform

Elevating Customer Service Excellence via Regional Language Support in Insurance
5 months ago
case study

Elevating Customer Service Excellence via Regional Language Support in Insurance

Breaking Language Barrier: How Speech Analytics is Transforming Multilingual Markets
5 months ago
Blog

Breaking Language Barrier: How Speech Analytics is Transforming Multilingual Markets

Bridging the Gap: Strategies for Successful Professional Onboarding in the Beauty Sector
5 months ago
case study

Bridging the Gap: Strategies for Successful Professional Onboarding in the Beauty Sector

From Cart Abandonment to Customer Loyalty: A Success Story of an Healthcare Brand
6 months ago
case study

From Cart Abandonment to Customer Loyalty: A Success Story of an Healthcare Brand

Future Trends in Outsourcing: What to Expect in 2025 and Beyond
7 months ago
Blog

Future Trends in Outsourcing: What to Expect in 2025 and Beyond

Gagan Arora: Shaping the world of business with Vertex Global Services
8 months ago
Award & Recognition

Gagan Arora: Shaping the world of business with Vertex Global Services

The Strategic Imperative: Outsource Your Hiring in 2024
1 year ago
Blog

The Strategic Imperative: Outsource Your Hiring in 2024