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Vertex Global Services

Where Innovation Meets Excellence!

Vertex Global Services, located in the vibrant heart of Times Square, New York, is dedicated to transforming the future of outsourcing and customer experience. Our mission is simple: Empowering Your Success Today for a Brighter Tomorrow. We specialize in managed services and omnichannel support, providing tailored solutions that enhance operational efficiency and foster lasting customer relationships. By combining cutting-edge technology with a dedicated team, we empower businesses to navigate challenges and seize opportunities. Join us on this journey to shape the future of your business through strategic outsourcing that drives success and growth.
Partner with Us

Headquartered amidst the buzz of Times Square, we’re not just in the heart of innovation – we’re leading it. Proudly ranked 19th among the Top 50 innovation leaders globally, and named Best Company of the Year for 2020 and 2021, we’re not just about excellence; we embody it.

We’re more than a workplace; we’re a vibe. At Vertex Global Services, we embrace diversity and inclusion, making us not just a company but the best place to work. Our squad of experts is all about delivering results with passion, driving performance that’s both impactful and fun.

Our Services

Online Retail assistance

Get reliable Online Retail assistance customized to tackle your tech hurdles head-on.

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Inbound & Outbound Support

Experience streamlined Support services tailored to your needs.

Know More

Back-end
Services

Discover the difference with our tailored Backend Services.

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Multilingual Support

Break language barriers with our Multilingual Support.

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Our Mission

Our mission at vertex is to provide exceptional outsourcing solutions for customer services, catered to meet the diverse needs of businesses across various industries. With a commitment to excellence and innovation, we aim to become the trusted partner businesses turn to for their customer service outsourcing needs.

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Countries
1 +
Years
9 +
Languages

We don't just talk the talk; our clients walk the walk.

Testimonials

Dive into the stories of our satisfied clients.

Paul Astin Head- Technology Services

The Integration of vertex's chatbot into the platform has increased our conversion rate by 40%

Hoxena Williams customer relations Head

Vertex’s technology professionals came to rescue us – their CISOs with extensive experience performed IT

David P Warrior Chief Information Officer

Vertex's marketing management has helped grow our brand rapidly. They continually present

Google Reviews

Discover Why Our Customers Trust Us

Vertex Global Services
Vertex Global Services
4.0
Based on 199 reviews
powered by Google
review us on
Krishna TejaKrishna Teja
4 months ago
It's good company❤️ ,management will give respect to the employee and I have started my career in this company now I am in better position and employee having best future In company 😊😊
cyrus mauryacyrus maurya
4 months ago
Good for working place
SUGALI KUMAR NAIKSUGALI KUMAR NAIK
4 months ago
Very peaceful
Paila JanardanreddyPaila Janardanreddy
4 months ago
Stephen RajuStephen Raju
4 months ago
good company glad to be part of vertex global services
Korrai KesavaraoKorrai Kesavarao
a year ago
Nice ambience and gud nature my journey with this company helps me to improve my skills and we had friendly nature
farman guia tursticofarman guia turstico
3 years ago
This is farman khan, "I have received more positive feedback and recognition here than anywhere else in my life. My personal confidence level has gone up considerably. I love it here!""I feel more at home, more comfortable, more in control and more supported than I ever have before, "I have been here about a year now, and I have not heard any grumbling about management or the company or even the co-workers. I love it!"Vertex Proud
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We are The best for a reason

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Our Media Stories

vertex-media

Busting Myths: Common Misconceptions about HR Outsourcing Debunked

media2

Delivering Excellence: The Vertex Group Revolutionizing the World of Customer Experience in Corporates

media3

Benefits of HR Outsourcing: Leveraging the Power of External Expertise

Send us a message

Feel free to get in touch with us if you have any questions or would like to discuss further.








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      • United States
      • United Kingdom
      • Afghanistan (‫افغانستان‬‎)
      • Åland Islands (Åland)
      • Albania (Shqipëri)
      • Algeria (‫الجزائر‬‎)
      • American Samoa
      • Andorra
      • Angola
      • Anguilla
      • Antigua and Barbuda
      • Argentina
      • Armenia (Հայաստան)
      • Aruba
      • Australia
      • Austria (Österreich)
      • Azerbaijan (Azərbaycan)
      • Bahamas
      • Bahrain (‫البحرين‬‎)
      • Bangladesh (বাংলাদেশ)
      • Barbados
      • Belarus (Беларусь)
      • Belgium (België)
      • Belize
      • Benin (Bénin)
      • Bermuda
      • Bhutan (འབྲུག)
      • Bolivia
      • Bosnia and Herzegovina (Босна и Херцеговина)
      • Botswana
      • Brazil (Brasil)
      • British Indian Ocean Territory
      • British Virgin Islands
      • Brunei
      • Bulgaria (България)
      • Burkina Faso
      • Burundi (Uburundi)
      • Cambodia (កម្ពុជា)
      • Cameroon (Cameroun)
      • Canada
      • Cape Verde (Kabu Verdi)
      • Caribbean Netherlands
      • Cayman Islands
      • Central African Republic (République Centrafricaine)
      • Chad (Tchad)
      • Chile
      • China (中国)
      • Christmas Island
      • Cocos (Keeling) Islands (Kepulauan Cocos (Keeling))
      • Colombia
      • Comoros (‫جزر القمر‬‎)
      • Congo (DRC) (Jamhuri ya Kidemokrasia ya Kongo)
      • Congo (Republic) (Congo-Brazzaville)
      • Cook Islands
      • Costa Rica
      • Côte d’Ivoire
      • Croatia (Hrvatska)
      • Cuba
      • Curaçao
      • Cyprus (Κύπρος)
      • Czech Republic (Česká republika)
      • Denmark (Danmark)
      • Djibouti
      • Dominica
      • Dominican Republic (República Dominicana)
      • Ecuador
      • Egypt (‫مصر‬‎)
      • El Salvador
      • Equatorial Guinea (Guinea Ecuatorial)
      • Eritrea
      • Estonia (Eesti)
      • Ethiopia
      • Falkland Islands (Islas Malvinas)
      • Faroe Islands (Føroyar)
      • Fiji
      • Finland (Suomi)
      • France
      • French Guiana (Guyane française)
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      • Turkey (Türkiye)
      • Turkmenistan
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      • Tuvalu
      • Uganda
      • Ukraine (Україна)
      • United Arab Emirates (‫الإمارات العربية المتحدة‬‎)
      • United Kingdom
      • United States
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      • U.S. Virgin Islands
      • Uruguay
      • Uzbekistan (Oʻzbekiston)
      • Vanuatu
      • Vatican City (Città del Vaticano)
      • Venezuela
      • Vietnam (Việt Nam)
      • Wallis and Futuna
      • Western Sahara (‫الصحراء الغربية‬‎)
      • Yemen (‫اليمن‬‎)
      • Zambia
      • Zimbabwe





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      Headquarters -

      • 10 Times Square, 6th Floor, New York 10018, USA

      Service Delivery Centers -

      • Empire Heights B, 9th Floor , Business Bay Dubai, UAE
      • Vertex Tower, 70, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122016
      • Enkay Towers, 448A, Phase V, Udyog Vihar, Sector 19, Gurugram, Haryana 122022

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      • Telephone(UAE) +971 588057377

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      • Info@vertexgroupofcompanies.com

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