Vertex Global Services

Partnering for Progress

Collaborative Outsourcing Solutions that Drive Results

Optimize Your Operations

Transforming Challenges into Opportunities with Tailored Outsourcing

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Empowering success
through Strategic
Outsourcing solutions

Outsource Smart, Grow Fast

Where Innovation Meets Excellence!

Vertex Global Services, located in the vibrant heart of Times Square, New York, is dedicated to transforming the future of outsourcing and customer experience. Our mission is simple: Empowering Your Success Today for a Brighter Tomorrow. We specialize in managed services and omnichannel support, providing tailored solutions that enhance operational efficiency and foster lasting customer relationships. By combining cutting-edge technology with a dedicated team, we empower businesses to navigate challenges and seize opportunities. Join us on this journey to shape the future of your business through strategic outsourcing that drives success and growth.

Headquartered amidst the buzz of Times Square, we’re not just in the heart of innovation – we’re leading it. Proudly ranked 19th among the Top 50 innovation leaders globally, and named Best Company of the Year for 2020 and 2021, we’re not just about excellence; we embody it.

We’re more than a workplace; we’re a vibe. At Vertex Global Services, we embrace diversity and inclusion, making us not just a company but the best place to work. Our squad of experts is all about delivering results with passion, driving performance that’s both impactful and fun.

Our Services

E-Commerce Assistance

Discover the uniqueness of our E-Commerce Assistance services.

Inbound & Outbound Support

Experience streamlined Support services tailored to your needs.

Back-end
Services

Discover the difference with our tailored Backend Services.

Multilingual Support

Break language barriers with our Multilingual Support.

Our Mission

Our mission at vertex is to provide exceptional outsourcing solutions for customer services, catered to meet the diverse needs of businesses across various industries. With a commitment to excellence and innovation, we aim to become the trusted partner businesses turn to for their customer service outsourcing needs.

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Languages

We don't just talk the talk; our clients walk the walk.

Testimonials

Dive into the stories of our satisfied clients.

Paul Astin Head- Technology Services

The Integration of vertex's chatbot into the platform has increased our conversion rate by 40%

Hoxena Williams customer relations Head

Vertex’s technology professionals came to rescue us – their CISOs with extensive experience performed IT

David P Warrior Chief Information Officer

Vertex's marketing management has helped grow our brand rapidly. They continually present

Google Reviews

Discover Why Our Customers Trust Us

Vertex Global Services

4.0

Based on 199 reviews

review us on

Krishna Teja

18:18 22 Nov 24

It's good company❤️ ,management will give respect to the employee and I have started my career in this company now I am in better position and employee having best future In company 😊😊

cyrus maurya

14:34 20 Nov 24

Good for working place

SUGALI KUMAR NAIK

12:43 05 Nov 24

Very peaceful

Paila Janardanreddy

12:38 05 Nov 24

Stephen Raju

12:36 05 Nov 24

good company glad to be part of vertex global services

Korrai Kesavarao

09:28 16 Jan 24

Nice ambience and gud nature my journey with this company helps me to improve my skills and we had friendly nature

farman guia turstico

10:46 28 Dec 21

This is farman khan, "I have received more positive feedback and recognition here than anywhere else in my life. My personal confidence level has gone up considerably. I love it here!""I feel more at home, more comfortable, more in control and more supported than I ever have before, "I have been here about a year now, and I have not heard any grumbling about management or the company or even the co-workers. I love it!"Vertex Proud