Customer Onboarding & Verification
Streamlined and compliant onboarding for individuals and businesses.
KYC/AML Processing
Document collection, OCR validation, identity verification, and real-time checks.
Video KYC Support
Agent-assisted live verifications and audits (RBI-compliant).
Account Creation Assistance
Helping users navigate app/web signup and wallet/bank linking.
Fraud Detection & Alerts
Real-time flagging of suspicious onboarding or activities.
Risk Profiling
Categorizing users for financial product recommendations (loans, investments, etc.)
Transaction & Payment Support
Ensuring seamless digital financial operations for users and businesses.
Wallet & UPI Support
Assistance with transactions, refunds, linking issues, and limit queries.
Card & Bank Linking Help
Resolving failed transactions, OTP issues, and delays.
Loan/EMI Queries
Helping with loan status, documentation, repayment schedules, and closures.
Dispute Management
Handling chargebacks, failed payments, and reversals.
User & Customer Support
Multi-channel, multilingual assistance that drives trust and retention.
App/Platform Navigation Help
Guiding users through features and dashboards.
Issue Resolution
Password resets, blocked accounts, payment delays, etc.
Customer Education
Explaining new features, financial products, or offers.
NPS/Feedback Campaigns
Capturing insights for product and service improvement.
Fraud Reporting & Escalation
Logging and routing serious complaints securely.
Merchant & Partner Support
Backend support for vendors using fintech platforms for collections, loans, or payouts.
Merchant Onboarding
KYC, business document verification, and onboarding assistance.
Dashboard Support
Helping merchants access transactions, settlement reports, and analytics.
Dispute Resolution
Handling customer complaints, refund coordination, or chargeback issues.
Commission & Payout Management
Ensuring timely and accurate settlements.
Terminal/QR Code Support
Troubleshooting for POS machines, QR activation, and hardware issues.
Compliance, Risk & Back Office Ops
Helping fintechs stay compliant and efficient with robust backend support.
Regulatory Reporting
Preparing MIS reports, RBI compliance documents, and audit trail maintenance.
Fraud Monitoring
24/7 surveillance of transaction anomalies and login patterns.
Blacklist & Sanctions Screening
Screening individuals/entities against global watchlists.
Data Cleansing & Migration
Maintaining clean, accurate user and transaction records.
API & Tech Support (L1/L2)
Initial troubleshooting for app, dashboard, and payment gateway issues.
Navigating Disruption in the A Better Automotive Industry.
Driving Financial Solutions for the Automotive Industry
We support automotive suppliers, manufacturers, and dealers with tailored financial services to navigate industry challenges and drive growth.
Driving Financial Solutions for the Automotive Industry
Automotive Suppliers
Suppliers have faced many challenges, from production shutdowns and labor strikes to shifts in EV momentum.
Vehicle Brands
As the world works to form a comprehensive response to the climate crisis, original equipment manufactureers (OEMs) are redefining the mobility experience.
Finance Providers
As the world works to form a comprehensive response to the climate crisis, original equipment manufactureers (OEMs) are redefining the mobility experience.
AutoTech
As the physical and digital worlds continue to converge, AutoTech companies may find themselves at the forefront of transforming the automotive industry.
