case study

About the Client The client is a B2B SaaS company offering a high-quality project management solution for SMBs. Despite a strong product, they struggled with generating consistent leads and converting them into paying customers.   Challenges and Impact: Key Solutions & Outcomes Achieved To address these challenges, the client partnered with a digital marketing agency …

Boosting Lead Generation for a B2B SaaS Company Through Targeted Digital Marketing Read More »

Case Study The client is a well-established insurance provider offering a wide range of insurance products, including personal, commercial, and social/rural insurance. Recognizing the need for regional language support to improve customer satisfaction and address multilingual challenges, the client sought to enhance its customer service through the strategic use of language resources. Download Now Are …

Strengthening Customer Experience with Regional Language Support Read More »

About the Client: The client is one of the fastest-growing online insurance distribution platforms, offering a diverse array of insurance products. The company is focused on leveraging innovative solutions to provide customers with seamless access to insurance products while maintaining a strong commitment to customer satisfaction.   Challenges Faced: Despite its rapid growth, the client …

Boosting Insurance Sales with Smarter Telesales and Customer Insights Read More »

About the client: The client is recognized as one of India’s top online EdTech platforms, dedicated to providing an affordable and comprehensive learning experience for students through both online and offline models. The platform sources lead via various digital channels, including web and social media, as well as walk-ins at student centres. Inquiries primarily focus …

From Inquiry to Enrollment: A Case Study on Enhancing Conversion Rates for India’s Top EdTech Platform Read More »

About the Client The client is a leading insurance company that offers a diverse range of insurance products, including personal, commercial, and social/rural insurance. To enhance customer satisfaction and address multilingual support issues, the company implemented a strategic approach focused on regional language support in southern regions.   Challenges Faced: Despite its strong market presence, …

Elevating Customer Service Excellence via Regional Language Support in Insurance Read More »

About the Client The client is an innovative e-commerce platform specializing in the online sale of a wide range of products, including consumer electronics, fashion, wellness, beauty, and lifestyle items. They have developed an exclusive membership program called Nykaa Pro, tailored for professionals such as salon owners, makeup artists, independent beauticians, hair stylists, and academies. …

Bridging the Gap: Strategies for Successful Professional Onboarding in the Beauty Sector Read More »

About the Client The client is a renowned healthcare brand specializing in health and wellness, with a strong reputation for providing high-quality healthcare products. To expand its market presence and cater to a growing online audience, the company launched an e-commerce vertical. This platform offers a variety of healthcare products online, in addition to providing …

From Cart Abandonment to Customer Loyalty: A Success Story of an Healthcare Brand Read More »