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Welcome to the Vertex Privacy Centre
At Vertex Global Services, we are committed to protect your privacy, earning your trust and being transparent about how we handle your data. As a global business optimization solutions provider, we recognize that data privacy is fundamental to your relationship with us.
Our Commitments to You
Privacy Is a Right; Trust Is Earned
We respect your privacy and aim to build long-term trust by:
Being transparent about how we use data
Using responsible, human-centric data practices
Giving you control over your information
Securing your data with the highest standards
Understanding Our Data Practices
How We Use Data
We collect and process the data to:
Deliver and improve our services
Communicate with you about updates or inquiries
Customize your website experience and marketing preferences
Ensure compliance with legal and security obligations
We only collect data relevant to the services we provide, and always with a clear purpose.
Business-to-Business (B2B) Privacy Approach
We recognize that B2B data relationships require additional layers of privacy protection. Vertex has defined internal protocols that distinguish between client company data and employee personal data, ensuring compliance with both corporate confidentiality and individual rights.
Responsible AI & Data Ethics
We believe technology should augment, not replace, human judgment. At Vertex, we:
Use Artificial Intelligence (AI) only under ethical guidelines
Never profile individuals for discriminatory or exploitative purposes
Allow clients to opt out of automated processing wherever possible
Apply Privacy by Design in every AI and analytics deployment
Data for Positive Impact
Our goal is to use data not just to serve businesses, but to improve the lives of people. From optimizing healthcare support systems to enhancing multilingual support in customer care, we design data use cases that drive real-world social and economic value.
Your Choices and Rights
You have full control over your personal data. You can:
Request access to the data we store about you
Ask for corrections or deletion
Withdraw your consent at any time
Opt out of direct marketing, analytics, or cookies
Export your data in a readable format (where applicable)
To exercise your rights, contact us at:
Security and Protection
We follow industry-leading practices, including:
Data retention: We retain data for a period of 9 to 12 months, unless a longer retention period is required by law or for legitimate business purposes.
Encryption, secure servers, and firewalls to protect data in transit and at rest
Data minimization and strict access control policies to ensure only authorized personnel can access sensitive information
Regular privacy impact assessments and security audits to evaluate risks and improve our safeguards
Mandatory compliance by all third-party partners with our strict confidentiality and data protection standards
We also ensure all third-party partners adhere to strict confidentiality and data protection obligations.
Cookies and Tracking Technologies
We use cookies for performance analytics, remembering user preferences, and enhancing your experience. You may manage your cookie preferences anytime via your browser settings or our website’s cookie banner.
Transparency in Law Enforcement Requests
We are committed to transparency and legal accountability. When required by law, we may disclose limited data to law enforcement—but only after a rigorous internal verification process. We do not sell or voluntarily share data with third parties.
Global Compliance
Vertex Global Services complies with:
General Data Protection Regulation (GDPR) (EU)
California Consumer Privacy Act (CCPA) (US)
Personal Data Protection Bill (India)
And all other applicable data protection laws in regions we operate
Privacy Education & Best Practices
We also believe in empowering users and partners to protect their own data. We share regular tips and workshops on:
Safe browsing
Password hygiene
Email/data phishing awareness
Secure file sharing protocols
Join Our Commitment
We invite our clients, partners, and users to stand with us in building a secure, respectful, and inclusive digital world.
Contact Us :
For any questions, feedback, or requests related to your data privacy:
Vertex Global Services
Email:
Address:
Website: https://vertexglobalservices.com